1. Introduction
ZORENTA Sp zoo ("ZORENTA", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we handle information collected through zorentaspzoo.com and related communication channels when you inquire about our construction and renovation services.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please refrain from using our website or submitting your personal information to us.
2. Data Controller
The data controller responsible for your personal information is:
ZORENTA Sp zoo
Uniejowska 7
Warsaw, 01-485
Poland
Email: zorenta@op.pl
For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.
3. Information We Collect
We may collect and process the following categories of personal data:
- Contact information — such as your name, email address, phone number, and postal address when you reach out to us.
- Project information — details about your renovation or construction inquiry, including property location, scope of work, and preferences you choose to share.
- Communication data — records of correspondence between you and ZORENTA, including emails and messages sent through our contact forms.
- Technical data — such as IP address, browser type, device information, operating system, and general usage data collected automatically when you visit our website.
- Cookie data — information collected through cookies and similar technologies, as described in the Cookies section below.
We do not intentionally collect sensitive personal data unless you voluntarily provide it and we have a lawful basis to process it.
4. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and provide information about our renovation services.
- To prepare proposals, estimates, and project-related communications.
- To manage and fulfil contractual or pre-contractual obligations.
- To improve our website, services, and customer experience.
- To ensure the security, integrity, and proper functioning of our website.
- To comply with applicable legal and regulatory requirements in Poland and the European Union.
- To establish, exercise, or defend legal claims where necessary.
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Consent — where you have given clear consent, for example when accepting cookies or submitting a contact form.
- Contractual necessity — where processing is required to respond to your request or perform a contract with you.
- Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our services and protecting our website, provided these interests are not overridden by your rights.
- Legal obligation — where we must process data to comply with applicable laws and regulations.
6. Cookies
Our website uses cookies and similar technologies to ensure proper functionality, remember your preferences, and improve your browsing experience. Essential cookies are necessary for the website to operate correctly.
When you first visit our website, you may be presented with a cookie banner allowing you to accept or decline non-essential cookies. You can also manage cookie preferences through your browser settings at any time.
For more information about the types of cookies we use and how to control them, please refer to the cookie notice displayed on our website or contact us directly.
7. Sharing Your Information
We do not sell your personal data. We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our website, communication systems, or business operations, under appropriate data protection agreements.
- With professional advisers, such as legal or accounting partners, where necessary and subject to confidentiality obligations.
- With subcontractors or partners involved in delivering renovation services, only when relevant to your project and with appropriate safeguards.
- When required by law, court order, or governmental authority.
- To protect the rights, property, or safety of ZORENTA, our clients, or others.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Inquiry and correspondence data is typically retained for the duration of our communication and for a reasonable period thereafter. Contract-related data may be retained for longer periods where required by applicable law or legitimate business needs.
9. Your Rights
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your data, subject to legal exceptions.
- The right to restrict or object to certain processing activities.
- The right to data portability, where applicable.
- The right to withdraw consent at any time, where processing is based on consent.
- The right to lodge a complaint with a supervisory authority, including the Polish Personal Data Protection Office (UODO).
To exercise any of these rights, please contact us at zorenta@op.pl. We will respond within the timeframe required by applicable law.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure.
We encourage you to use secure channels when sharing sensitive project information and to contact us directly if you believe your data may have been compromised.
11. International Transfers
Your personal data is primarily processed within Poland and the European Economic Area. If we transfer data outside the EEA, we ensure that appropriate safeguards are in place, such as standard contractual clauses or other mechanisms recognised under applicable data protection law.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any revised version will be published on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:
ZORENTA Sp zoo
Uniejowska 7, Warsaw, 01-485, Poland
Email: zorenta@op.pl
Website: zorentaspzoo.com